About Us

PREMEDEX helps health care providers better manage their patient populations through data and communication solutions.

Our mission is to improve the lives and well-being of patients through communications, care coordination and analysis of their feedback.

We have experience communicating with up to 125,00o patients per day and delivering results to providers throughout the country.  We are committed to excellence in all that we do to represent you and your brand, while gathering important real-time patient feedback.

Our solutions help to:

  • Reduce Readmission
  • Boost Patient Satisfaction / Improve HCAHPS
  • Improve Patient Safety
  • Improve Communication Among Providers

Our offerings include:

  • Cloud-Based Discharge Communication Software
  • Outsourced Patient Follow Up
  • Automated Text, Email, & Phone for Patient Follow Up
  • Advanced Insights & Analytics for All Patient Communications

We look forward to the opportunity to speak with you and your team.  Contact us at info@premedex.com or 678-285-3100.


What Our Clients Are Saying:

“Our community needs were at an all-time high during this crisis.  PREMEDEX assisted by engaging our patients, helped us check on patients post-discharge and direct them to shelters and other emergency community services that had been set up.  We called them our Angels from Atlanta, helping us coordinate care for patients and volunteering their services.  They were great and set up the entire program in just two days.”

“PREMEDEX has the right blend of software and service options. Our program needed to be customized and they were able to do this with no problem.”

“We’ve been looking at solutions for engaging our patients and found PREMEDEX to be the right fit for our organization. They have provided exceptional value.”

“PREMEDEX is helping us be more proactive in our patient outreach. We’ve seen an improvement in both patient satisfaction and readmissions.”

“We’ve been extremely impressed with their intuitive software, escalation alerts to our staff and real-time access to patient feedback. The data that they collected helped us identify the need to develop a Community Liaison Nursing program, and we continue to uncover new opportunities for improvement almost every day.”

“Thank you PREMEDEX! You’re a great business partner and we’re excited to be working with you.”

“Our team has struggled for years to consistently make patient callbacks to all discharged patients. With the help of PREMEDEX, we can now just focus on the ones who really need the attention of our clinical staff.”

“PREMEDEX will undoubtedly play a key role in helping providers shift to a value-based healthcare system. Their communication services will become increasingly important in the months and years ahead.”

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