Communication: A Key to Driving Patient Satisfaction
A positive patient experience is the result of many factors, and almost every factor includes timely, effective communication. And that communication isn’t isolated to just the interactions between doctors and patients. In reality, nurses typically have the highest interaction with patients. From supporting patients at their bedside, to serving their every need, nurses have a profound impact on a patient’s path to recovery. Reports show that nurses spend around 2 hours and 25 minutes with their