More Than a Job – PREMEDEX Healthcare Coordinators

Healthcare providers understand the importance of timely follow-up calls to patients after they are discharged from a hospital stay. There are numerous benefits to the health system – improved patient satisfaction, reduced readmission rates, staff recognition, and better HCAHPS scores – but only if the right person is calling with the right approach. That means that the person needs to be empathetic and highly skilled to listen closely and recognize potential issues with each patient. Hospitals