PREMEDEX News & Views | Reduce Readmissions and Improve HCAHPS Scores

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January 23, 2020

Today’s world is governed by technology, in almost everything we do.  In fact, one recent very successful ad campaign suggested “there’s an app for that”.  It’s true.  We can literally manage and monitor every aspect of our lives from a device that fits in our pocket o...

January 16, 2020

In 2020, there are an infinite number of communication methods and ways to connect with one another.  From phone calls to text messages to face-to-face conversations – and everything in between – people can engage with each other at any time by any means for any reason...

January 9, 2020

In the hustle and bustle of 21st century healthcare that includes a vast array of technology designed to improve performance and deliver better results, it’s important to recognize that the underpinning of successful patient outcomes is grounded in the most basic and f...

December 16, 2019

“Houston, we have a problem.”  For those that don’t remember or are too young to know, that is a quote taken from the ill-fated Apollo 13 mission to the moon in 1970, where the crew of three reported a malfunction with the equipment and effectively required them to abo...

December 5, 2019

Healthcare providers understand the importance of timely follow-up calls to patients after they are discharged from a hospital stay. There are numerous benefits to the health system - improved patient satisfaction, reduced readmission rates, staff recognition, and...

November 21, 2019

Since 2012, health systems across the United States have been challenged with penalties designed to bring better patient care through value-based initiatives.  A large part of that conversation involves a focus on reducing readmissions, especially among Medicare-eligib...

November 14, 2019

Typically, when we read about results or statistics that suggest “less than 1%”, it’s normal to react that more than 99% is very positive or definitive, in that it’s almost unanimous as to the corresponding answer to a question or performance against a metric.  But in...

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