PREMEDEX News & Views | Reduce Readmissions and Improve HCAHPS Scores

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NEWS & VIEWS

May 30, 2019

As the digital age consumes everyone, it is essential that medical feedback is available online. People old and young turn to the web for virtually all their information. Whether searching for a hospital or looking at patient reviews online, people will choose a health...

May 16, 2019

It’s often said that people are quick to complain, yet less eager to share a positive experience.  In fact, based on a recent study from American Express, people will share a story about poor service almost 50% more often than they will share story about good service.

A...

May 2, 2019

In the 21st century world of instant information, people are quick to share their experiences about virtually anything … from dining to travel to buying groceries.  There are so many ways to quickly and easily tell the story, and because we all have emotions, it is nor...

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