PREMEDEX News & Views | Reduce Readmissions and Improve HCAHPS Scores

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June 27, 2019

The healthcare industry is transforming into consumer-based market much like any other business. Hospitals can improve their revenue not by cutting costs, but by focusing on superior patient experience. Research from Accenture has found that U.S hospitals who deliver “...

June 20, 2019

A positive patient experience is the result of many factors, and almost every factor includes timely, effective communication.  And that communication isn’t isolated to just the interactions between doctors and patients.  In reality, nurses typically have the highest i...

June 13, 2019

A hospital discharge doesn’t mean recovery is complete.  In fact, recovery extends will beyond the hospitals doors. As recovery can be different for every patient, it is crucial to provide tedious and effective follow-up care to drive positive patient outcomes. Accordi...

June 6, 2019

Everyone likes to have input on decisions that affect them, especially big decisions … like the ones that involving your health and well-being.  So it’s not surprising that there is a direct correlation between patient satisfaction and “shared” decision-making between...

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