Since the beginning of time, healthcare providers have been driven by a higher calling to serve people by managing their health and well-being. That mindset is perhaps nurtured at a relatively early age, in that caregivers commit their lives to helping others through years of formal education and ongoing research in the field of medicine. And even with a specialized focus among many providers, there remains the need to provide complete and comprehensive patient care for all patients.
Think about it. In the most basic definitions, medical care can be attributed to one of three categories: primary, in-patient, and transitional. Primary care can be defined as a person’s “regular doctor” … the caregiver you see for a cold or a nagging pain, and even extended to more specialized needs like joint pain or digestive issues. In-patient describes those providers who serve you while in a hospital environment. Physicians, nurses, staff assistants and even administrators all play a critical role in serving patients through an episode of care to complete recovery. Transitional care is defined by the care and coordination of therapies between primary and in-patient, or between in-patient through recovery and cycling back to primary care.
There are many ways to define episodes of care. But most importantly, it is essential to recognize that patient care and well-being should be managed continuously through various episodes of care. And here is the most important point … healthcare providers will always have many opportunities to serve more patients. Whether driven by personal missions to care for people or perhaps secondarily to create a successful healthcare business, caregivers should consider the complete cycle of care as key guidance to how they can best serve more patients.
And the key to making this happen? Effective communications. Between patient and provider. Between multiple providers. Between support staff. Implementing an efficient, effective communications plan is essential to serving more patients to manage their health and well-being. And that is what we do. At PREMEDEX, our team of both clinical and non-clinical representatives help healthcare providers serve more patients with live interactions to ensure that regimens are followed and, in many cases, to help avoid potential a recurrence of very serious issues.
Contact PREMEDEX to learn more about our approach to the complete cycle of patient care.