Patient Care Communication Solutions

6190 Powers Ferry Road 

Suite 310

Atlanta, GA 30339


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Being smarter about how you communicate and engage with your patients is key to being successful as a healthcare provider today.  PREMEDEX has services and solutions that ensure that appropriate care is delivered a across your healthcare system and throughout the patient care continuum. 

PREMEDEX Communications Platform
Connecting Providers to Patients Throughout the Continuum of Care

PREMEDEX Communications Platform

covers the Continuum of Patient Care 

Preventive Care


Readmission, Length of Stay

Acute Care

  • Chronic Care Management

  • Transitional Care Management

  • Annual Wellness Optimization

  • Remote Monitoring

  • Medication Management

  • MACRA / MIPS Success

  • Admission Alert

  • Patient Tracking

  • Scoring

  • Workflow Routing

  • Real-time Feedback

  • Operational Insights

Intervention Identification


  • Post-Discharge Follow-up

  • Outcomes

  • Referrals

  • Cost of Care

  • Readmissions

  • Feedback


Continuum Starts Here

Patient Portal

Remote Monitoring

Shared Dashboard

Post-Discharge Follow Up

We listen  ... we understand your needs ...
and help you build the right program for you.

The PREMEDEX Communications Platform is a turn-key solution that can be launched within a few weeks with minimal IT resources. 

Your program will include: 

  • Strategy design, set-up, and ongoing administration

  • Data aggregation and process development

  • Script development

  • Resource augmentation (RNs, LPNs, MAs)

  • Reporting and Insights

How We Do It

PREMEDEX provides a full-scale platform for all your patient communications needs through a cloud-based, easy-to-use system. 


We work with healthcare providers to identify their biggest challenges and then we match our revolutionary solutions to their needs. 


We become a part of your team to ensure that you can seamlessly incorporate PREMEDEX into your system to manage and prioritize patient communication. Your team will be up and running in no-time, improving productivity by up to 8 times!

Daily Patient Communication
  • We deliver the right message to patients at the right time.

  • Capture behavior between office visits and hospitalization

  • Multiple follow – up calls & reminders

  • Coordinate Care Across the Community – e.g., Home Health, SNF, Physicians, Caregivers

Staff Augmentation
  • We serve as an extension of your staff taking on a portion or all of your calls 

  • We find that only 7% or less of all patient follow up needs to be done by clinical staff

  • We gather insights and identify the patients who really need your attention

Automated Solutions
  • Increase frequency of patient contacts

  • Identify clinical issues before they spiral out of control

  • Remind patients of upcoming appointments

  • Gain valuable patient feedback

Reporting & Analytics
  • Automated report scheduling

  • Gain Access to Real-Time Summary and Detailed Patient Feedback

  • Advanced Analytics Portal